Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Reach platform, including our iOS application, web dashboard, and related services (collectively, the “Service”), provided by LeadEvents, Inc. (“we,” “us,” or “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration

To use the Service, you must create an account using Google Sign-In, Apple Sign-In, or another supported authentication method. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate and complete information during registration and to keep your account information up to date. You must notify us immediately if you suspect unauthorized access to your account.

3. Description of the Service

Reach is a lead capture and management platform designed for sales teams at trade shows and events. The Service provides badge scanning, contact data enrichment, automated lead scoring, voice note transcription, and related tools to help users prioritize and manage leads.

Features and functionality may change over time as we improve and expand the Service. We will make reasonable efforts to notify you of material changes.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to collect or process personal data in violation of applicable privacy laws, including but not limited to GDPR, CCPA, and CAN-SPAM
• Upload or transmit malicious code, viruses, or any material that could harm the Service or other users
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Use the Service to harass, stalk, or send unsolicited communications to individuals
• Reverse engineer, decompile, or disassemble any portion of the Service
• Resell, sublicense, or redistribute the Service without our prior written consent
• Use the Service in any manner that could interfere with, disrupt, or overburden our infrastructure
• Scrape, crawl, or use automated means to access the Service except through our provided APIs

5. Your Data

Ownership. You retain all rights to the data you submit to the Service, including lead information, voice notes, and any other content you provide (“Your Data”). We do not claim ownership of Your Data.

License. By submitting data to the Service, you grant us a limited, non-exclusive, worldwide license to use, process, store, and transmit Your Data solely for the purpose of providing and improving the Service. This license terminates when you delete Your Data or close your account.

Responsibility. You are solely responsible for the accuracy, legality, and appropriateness of Your Data. You represent that you have all necessary rights and consents to submit any data to the Service, including personal data of third parties (such as leads captured at events).

Data Processing. Our processing of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms.

6. Credits and Payments

Certain features of the Service are available through credit-based pricing. Credits are purchased in advance and are consumed when you use paid features such as lead enrichment and AI-powered analysis.

All purchases are final and non-refundable except as required by applicable law or as otherwise stated at the time of purchase. We reserve the right to modify pricing at any time, with reasonable notice for existing subscribers.

Unused credits do not expire unless your account is terminated for cause.

7. Third-Party Services

The Service integrates with third-party providers for data enrichment, AI processing, authentication, and other functions. Your use of the Service may be subject to the terms and policies of these third-party providers. We are not responsible for the availability, accuracy, or practices of third-party services.

8. Intellectual Property

The Service, including its design, features, code, algorithms, branding, and documentation, is owned by LeadEvents, Inc. and is protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use the Service in accordance with these Terms.

The Reach name, logo, and associated marks are trademarks of LeadEvents, Inc. You may not use our trademarks without our prior written permission.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Lead scores, enrichment data, and AI-generated analysis are provided for informational purposes and should not be relied upon as the sole basis for business decisions.

10. Limitation of Liability

To the maximum extent permitted by law, LeadEvents, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Service, regardless of the theory of liability.

Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless LeadEvents, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

You may close your account at any time by contacting us. We may suspend or terminate your access to the Service at any time for any reason, including if we reasonably believe you have violated these Terms.

Upon termination, your right to use the Service ceases immediately. We will make commercially reasonable efforts to allow you to export Your Data for a period of 30 days following termination, after which Your Data may be permanently deleted.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the “Effective Date.” Your continued use of the Service after any changes constitutes acceptance of the updated Terms.

If you do not agree with the updated Terms, you must stop using the Service and close your account.

15. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and LeadEvents, Inc. regarding the Service.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.

16. Contact Us

If you have questions about these Terms, please contact us at:

LeadEvents, Inc.
1111B S Governors Ave # 97664
Dover, DE 19904
Email: support@leadevents.ai